Design ProcessIn the early stages of the product launch process, when there was a lack of time, various basic phases and approaches were used to obtain the most suitable solution.
Survey:We had
limited time and
budget, so a survey is the quickest way to gain data.
Some of the results:
- 40% of the members were 19 to 45 years old
- 80% are men
- Most interesting content for them is made by trusted users or influencers
- Short time to read and audio format of the content is were the most priority
- 90% conduct with the community and portable content via mobile through the mobile app
- etc.
User Persona & Empathy MapWe created a user persona with their motivations, problems, and ambitions by combining the results of the survey and interview.
When solving problems and building the product, we must keep this user in mind. Choosing a representative of product users can assist us in making better decisions.
To create a more accurate user persona, we need an empathy map. The empathy map helps us understand what they need, think, feel, see, hear, and do. Finally, We found their pains and gains to care about those areas and make them easier and simpler.